I agree with the second sentence completely, but it could be fixed if we had proxies who didn't try to use unfactual information.
The problem with facts is there very few of them. Most decisions we have make are based on uncertainties which may be expressed as probabilities at best. This often requires people to make judgements based on values rather than facts. People are generally unable to empathize with people who have different values and that is why the echo chambers have evolved. Much of the divide between the left and the right comes down to values and the relative priorities used to resolve inevitable conflicts between values.