You can't "do" anything. What do you think you can "do" in every situation ?
I'm in a community that accommodates volunteers and attendees at events, and we have a board that investigates complaints. Sometimes you can't do a thing about it.
I respectfully disagree. Something is being done now. It didn't have to take this long. It only did so with the "nudge nudge, wink wink" cooperation of a lot of people now feigning outrage.
My opinion.