I imagine they have data that tells them how bad it would be for business if their Black customers boycotted.
It was more the grand scale of closing all Starbucks and re-educating 170,000 people at the same time that I was referring to. Would have expected the usual approach of rolling workshops or something. Anyway, as I was saying - Good on them for taking steps, even if it is just to avoid a boycott. I guess.