I have watched about an hour total of TNG, but I did see a scene where Picard explained that. It's actually true: work gets better when robots take the more unfulfilling tasks. The jobs that are created are much better than the ones lost.
My complaint isn't that I wish people had more unfulfilling work to do. It's that the benefits of all of this massive improvement in productivity have been reaped by just a few, while the rest of us scramble to find some other way to put food on the table and shelter over our heads.
In Star Trek, people are liberated from labor to pursue personal fulfillment. In our reality, people are liberated from labor to search for some other source of income.
In highschool we learned about "land, capital, and labor". Landlords and capitalists are doing extremely well, while labor-- the only means of income that the large majority of us have access to-- is under a never-ending attack, from both automation and globalization.
-k
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